Job Summary
The Service Manager is responsible for coordinating incoming service calls, communicating with customers and service technicians, scheduling road service work, and managing repair estimates and billing paperwork. The ideal candidate will have strong organizational and communication skills, thrive in a fast-paced environment, and provide excellent customer service.
Primary Responsibilities
• Handle incoming service calls, communicating externally with customers and internally with service technicians
• Provide repair estimates to customers and complete billing paperwork
• Schedule road service technicians
