PARTS REPRESENTATIVE

Job Type: Full-Time

Expected hours: 40-45 per week

 

JOB SUMMARY

 

New Tec is searching for a Parts Representative to join its growing team in Sioux Falls, SD. This individual will be the primary point of contact for parts sales, assisting walk-in and phone customers, and ensuring the service technicians have the necessary inventory. Building and maintaining strong relationships with both customers and vendors is key to success in this role.

The ideal candidate is highly self-motivated, with an unwavering commitment to excellent customer service. They should also be a meticulous and organized team player who enjoys the challenge of parts research. Strong written and verbal communication skills are essential for this role.

 

New Tec is a leading provider of Material Handling Equipment, representing two of the top three brands in the world, Unicarriers and Linde.  We provide material handling equipment for industry leaders, including Skyjack, Genie, JLG, and Bil-Jax.  Along with offering these products to our local territory, New Tec provides full parts and service, both in-field and in-house.

 

Primary Responsibilities

• Processes parts orders accurately and efficiently for walk-in and phone customers.
• Manages and maintains optimal inventory levels for New Tec Service Technicians.
• Sources parts from various vendors to ensure competitive rates.
• Provides exceptional customer service, addressing inquiries and resolving issues promptly.
• Conducts parts research to identify correct components and alternative solutions.

This is a full-time position that offers a competitive wage and a great benefits package that includes health, dental, vision, and life insurance, retirement plan with company match, flexible spending, short-term disability insurance, activity membership reimbursement, cell phone allowance, generous paid time off, and holiday time off with pay.